Had an absolutely filthy plane flying home last week Honolulu - Newark. took pictures of the food all over the floor, filthy trays, etc. I was first offered a $75.00 E Cert and now they say I can have 5000 miles instead. Neither seems like a great option. I am horrible at figuring out which is the better value. Which should I take or should I push the issue and if so to whom? We are not talking about crumbs on the floor but whole chunks of food.