Originally Posted by BAflyer90

No luck today with the printout unfortunately.

There were two women guarding the line, the first one was about to let me in after some deliberation (given my explanation of having no card) but the other woman overheard what was going on and came over to lay down the law: no card, no entry.

Actually the first woman started to argue my case with her colleague "but he doesn't get issued a card?" but the other one had made her decision and just reiterated: no card, no entry. Basically "not my problem" !

As mentioned above these people do seem to be airport employees rather than CBP. I might try calling the preclearance center next week to see if I can get an official answer from CBP regarding the situation.