Originally Posted by LovePrunes

honestly snowycali, it seems like your attitude about this whole thing, even including towards the other posters in this thread who've tried to be helpful to you, is one of general crankiness and hostility. I'm sure you're frustrated and angry at guilt by association, but as a friendly tip, it's coming across in everything you write on here, and I agree with others' advice here, that is have someone else write the letter to AA, if you do it, write it FOR YOU. I'm just irritated reading what you're writing even though you may not mean to come across that way. As others said, I'm sure that helped shorten the patience level of whoever was asking you for answers at AA.

Originally Posted by Majuki

Since I started following this thread years ago, I remember two cases - perhaps there are a handful more over all of the years of FlyerTalk - where AA had a false positive. In both of those two cases, the original posters were made whole. JonNYC was able to provide a little more insight when I had mentioned this awhile ago.

In one case, I don't think we ever got the full story, but I remember it involved a poster trying to get back to the US from South America. In another case, a fellow poster had his account accessed without permission. He proactively contacted AA but was subsequently put in lockdown mode by corp security. In both cases, the affected members maintained their composure, cooperated fully, and provided what details they could. I believe both of these cases were resolved within a few days.

In OP's case here, even if there was no wrongdoing, the optics of the situation are poor from the perspective of a third party observer. OP's responses to the requested information did not help the situation based on the outcome. AA is holding the cards in these cases, and the burden of proof falls on the member.

Originally Posted by WiscAZ

The main problem here - and one you still don't seem to recognize - is that you fed AA a few lines of complete junk. They asked specific questions and most of your responses were along the lines of "you know that already". You don't (or didn't) need to lie to AA, you just needed to provide them with a clear explanation and take some ownership/responsibility for the situation.