Originally Posted by nisnekmil

Hi all, just completed my 90% promo first class trip few days ago and would like to share some experience here.

My route : SIN - AMS, AMS - CGK


- no first class contact center service. I've tried few attempts and they just simply ignore me
- no meet n greet arriving AMS
- no VIP service departing AMS

However they did provide :
- VIP service departing SIN
- lounge in SIN
- SOP first class flight experience. caviar, champagne, slipper service etc
- lounge in AMS
- meet n greet arriving CGK
- limousine depart / arrive in CGK

So the discounted part are some ground services, overall still an amazing deal.