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90% off GarudaMiles redemption all routes [promo has ended]

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90% off GarudaMiles redemption all routes [promo has ended]

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Old Feb 2, 2017, 11:17 pm
  #241  
 
Join Date: Oct 2010
Location: EWR, SLC, SGN
Posts: 1,113
Maybe a lot of empty F seats as reason for the promo after all: I see today that F to London ends in June with change to 2 class aircraft.
maverick17 is offline  
Old Feb 2, 2017, 11:22 pm
  #242  
 
Join Date: Jul 2015
Location: Australia
Programs: Virgin Velocity
Posts: 58
The thing is, with OMAAT posting the same subject of GA ending F from London during the month of June - I booked the November sales ticket London to SIN via CGK for June 18th in F.

I have not received any email that my flight has been downgraded... I also have checked the availability of this flight on GA's website on the date in F and it's still there.

The only contact I received was that my GA flight from London will be departing approx 1.5 hours earlier than the original time.
MattJ is offline  
Old Feb 3, 2017, 12:00 am
  #243  
 
Join Date: Oct 2010
Location: EWR, SLC, SGN
Posts: 1,113
Oh dang, I didn't know that I was so far behind on that announcement, I thought it was fresh today and immediately thought about the 90% mileage discount. Airlineroute says June 20, so if nothing changes, you just barely made it.
maverick17 is offline  
Old Feb 5, 2017, 6:38 pm
  #244  
 
Join Date: Feb 2017
Posts: 7
Managed to grab this deal. Both my parents are onboard to AMS now in F. Picked up with Toyota Alphard. Ground service and lounge access were provided too. 2 crews were waiting before they got off the car, escorted them to FC lounge. BP and Stamped passport then delivered to the lounge for them. Flight was delayed for 3 hours and they will miss their connection to WAW with LOT. Was told that GA team in AMS took all the trouble and arranged later flight for them at no cost, where it should have been 75 euro / person change fee.
GACGK is offline  
Old Feb 5, 2017, 8:26 pm
  #245  
Original Poster
 
Join Date: Apr 2014
Location: Indonesia
Posts: 361
Originally Posted by indo79
My friend flew last night in C ex-CGK. Was able to use the expedited immigration/straight into J lounge.

I am flying out next week also in C, also ex-CGK. Will update.

Originally Posted by GACGK
Managed to grab this deal. Both my parents are onboard to AMS now in F. Picked up with Toyota Alphard. Ground service and lounge access were provided too. 2 crews were waiting before they got off the car, escorted them to FC lounge. BP and Stamped passport then delivered to the lounge for them. Flight was delayed for 3 hours and they will miss their connection to WAW with LOT. Was told that GA team in AMS took all the trouble and arranged later flight for them at no cost, where it should have been 75 euro / person change fee.
business as usual then, good news!
blueferrari is offline  
Old Feb 7, 2017, 9:45 pm
  #246  
 
Join Date: Mar 2016
Posts: 63
Holding F ticket from the promo. Emailed Garuda first class pax service to clarify lounge and ground service since beginning of January then another reminder 2 weeks ago, no reply till now.

Guess they treat us the promo user way worst than economy pax.
nisnekmil is offline  
Old Feb 8, 2017, 3:42 am
  #247  
Original Poster
 
Join Date: Apr 2014
Location: Indonesia
Posts: 361
Originally Posted by nisnekmil
Holding F ticket from the promo. Emailed Garuda first class pax service to clarify lounge and ground service since beginning of January then another reminder 2 weeks ago, no reply till now.

Guess they treat us the promo user way worst than economy pax.
were you emailing to: [email protected]?
I never fly F (thus no direct experience), but surely that email address replies way faster than other channel communication of GA.
blueferrari is offline  
Old Feb 8, 2017, 6:27 am
  #248  
 
Join Date: Mar 2016
Posts: 63
Originally Posted by blueferrari
were you emailing to: [email protected]?
I never fly F (thus no direct experience), but surely that email address replies way faster than other channel communication of GA.
Yes. I double check the email address and it's correct.

I called SIN office yesterday but they wasn't able to answer my queries. In stead they ask me to forward the previous mail to them and will help me to follow up. At least something .... Hope I can get the answer before my coming Saturday flight.
nisnekmil is offline  
Old Feb 18, 2017, 2:37 am
  #249  
 
Join Date: Mar 2016
Posts: 63
Hi all, just completed my 90% promo first class trip few days ago and would like to share some experience here.

My route : SIN - AMS, AMS - CGK


- no first class contact center service. I've tried few attempts and they just simply ignore me
- no meet n greet arriving AMS
- no VIP service departing AMS

However they did provide :
- VIP service departing SIN
- lounge in SIN
- SOP first class flight experience. caviar, champagne, slipper service etc
- lounge in AMS
- meet n greet arriving CGK
- limousine depart / arrive in CGK

So the discounted part are some ground services, overall still an amazing deal.
nisnekmil is offline  
Old Feb 20, 2017, 11:28 pm
  #250  
Original Poster
 
Join Date: Apr 2014
Location: Indonesia
Posts: 361
Originally Posted by nisnekmil
Hi all, just completed my 90% promo first class trip few days ago and would like to share some experience here.

My route : SIN - AMS, AMS - CGK


- no first class contact center service. I've tried few attempts and they just simply ignore me
- no meet n greet arriving AMS
- no VIP service departing AMS

However they did provide :
- VIP service departing SIN
- lounge in SIN
- SOP first class flight experience. caviar, champagne, slipper service etc
- lounge in AMS
- meet n greet arriving CGK
- limousine depart / arrive in CGK

So the discounted part are some ground services, overall still an amazing deal.
interesting that they provide VIP service in SIN but did not in AMS. thanks for your information.
blueferrari is offline  
Old Feb 25, 2017, 7:46 pm
  #251  
 
Join Date: Mar 2012
Posts: 989
Hey guys, did anyone else have these flights but Garuda forgot to deduct the miles?
babypuwet is offline  
Old Feb 26, 2017, 5:33 am
  #252  
 
Join Date: Dec 2012
Location: EWR
Programs: Free agent flyer, Hyatt Globalist
Posts: 365
Originally Posted by babypuwet
Hey guys, did anyone else have these flights but Garuda forgot to deduct the miles?
Yea, something funky is going on. They issued me some large "corrections" back in December (which put me way into the positive), and then came back and did another "correction" and some deductions in Feb (the 21st). Very very strange accounting...I'd bet that they are doing all of this manually, and thus some mistakes are being made.
kluever is offline  
Old Mar 1, 2017, 8:36 am
  #253  
 
Join Date: Nov 2016
Programs: BAEC
Posts: 35
Has anyone used this deal departing from Heathrow in first? I'm managed to snag it doing LHR-JAK-MEL return later this month but only the LHR-JAK is in first. I'm guessing def won't get car service but more interested as to whether will get lounge access as will determine what time I aim to get to Heathrow!
sistergeorge is offline  
Old Mar 16, 2017, 7:59 am
  #254  
 
Join Date: Jul 2014
Programs: Jeff is Deaf
Posts: 541
Originally Posted by nisnekmil
Yes. I double check the email address and it's correct.

I called SIN office yesterday but they wasn't able to answer my queries. In stead they ask me to forward the previous mail to them and will help me to follow up. At least something .... Hope I can get the answer before my coming Saturday flight.
Ever get a reply?
YoungSoloTraveler is offline  
Old Apr 12, 2017, 5:23 pm
  #255  
 
Join Date: Mar 2012
Posts: 989
does anyone know how to cancel a Garuda award ticket? What is the cancellation fees?
babypuwet is offline  


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