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Old Feb 19, 2017 | 6:42 am
  #748  
WorldLux
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Originally Posted by frobozzelectric
it's the people who lie and make stuff up (good or otherwise) for money that ruins these things.
But how are you going to distinguish authentic from fake reviews. I left very good reviews for some restaurants and hotels and they truly deserved such a review. Others may think it's fake.

Tripadvisor works for me only by reading reviews in bulk. If I don't target a specific hotel/restaurant, I sort out the restaurants that have very little (generally <50 in smaller cities and less than 100-500 reviews (depending on the size of the city) in downtown areas of big cities), but very positive reviews.

After that I read
  • a few very good comments (overtime you can tell when someone is exaggerating and making stuff up)
  • a few very bad comments (again. Overtime you can see when a person is just trying to find things to make a restaurant hotel look bad; cf. the "My Rolls didn't have curtains" of the FT review of the Peninsula Hong Kong)
  • a few from the middle (they usually seem to give the most decent reviews)

So far my method has not failed me. On some occasion I did get a bad vibe from some places (even before stepping in) and did a last minute change.
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