I'm a UK CItizen with Global Entry, so no GE card was issued.

I recently flew from Toronto to the US, but wasn't allowed into the Global Entry line due to not having the GE card to show the person allowing people into the line. I explained I wasn't issued a card, but I still wasn't allowed access.

I was able to use the GE kiosk after waiting in the standard immigration line, but didn't get the "front of the line" privilege.

Not the end of the world but is this standard practice at all Canadian airports, to check for the GE card? The GE website suggests that the card is really only for land crossings.

I'll be be making another trip from YYZ to the US in the near future and wondering if it'll be the same situation again.