Originally Posted by
SNA_Flyer
You forgot #4: Avoiding the hard sell on Insurance.
Totally agree. I don't know which is worse: the direct push or the passive-aggressive touches, such as writing in large letters across the contract "renter is 100% responsible" after I declined coverage. They are totally correct -- I am accepting full responsibility -- but it's clearly a method for pushing folks into taking their insurance.
#5 would be the fine-tooth, walk-through inspection with the agent looking for pre-existing damage. Actually not a bad thing (I don't know how many times I've walked back to the National agent to point out damage before taking the car), but also a way to get the squeamish to take the insurance.
On the other hand: I just picked up a rental at Enterprise in Vegas and was pleasantly surprised to get a 2017 Corolla SE (not the typical LE) with around 4K on the odometer and still had the new car smell.