Originally Posted by
GoPUBoilers
Hello all,
I'm curious if anyone has experience with how mileage from upgraded flights via OneUp is posted.
Specific case: Using my UA MP number, booked IAH-AKL in Premium Economy (fare class A) on ANZ website. Purchased and confirmed a OneUp upgrade to Business which now shows as fare class R. This particular fare class shows no mileage earning per UA site but I have to imagine this is not truly the case.
My hope is mileage will post according to the original fare class (A).
Thanks!
Just as an update, the segment has indeed not posted and UA is claiming that it is not eligible for credit. This has to do with the fact that the upgraded flight changed from A class to R class which shows as not eligible on UA's website. I know this because my return flight in A posted as expected.
As I believe the mileage should post according to the originally booked fare class, does anyone have any advice on how I can proceed? I have emailed 2 different agents at this point and have gotten nowhere.
Thank you!