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Thread: Refund shortchanged
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Old Feb 14, 2017 | 10:26 am
  #13  
Queen B
formerly airedalemom
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Join Date: Sep 2015
Location: YVR
Programs: AC 25K, AF, Marriott etc......
Posts: 265
Originally Posted by eternaltransit
Would probably do both - dispute the refund amount with Amex and contact EK through the online refund contact us form with the EMD receipts in question.
I've emailed central refunds again and sent them a message on Facebook.


This is on their original email: "please contact us and a team member will be pleased to assist you"

If I don't hear back by Thursday I'll call Amex...
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