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Old Feb 13, 2017 | 2:37 pm
  #4  
skywardhunter
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Originally Posted by airedalemom
I booked on their Canadian site in Canadian Dollars and was told I was getting the same back as you can read from my original post. There is a 24hr cancellation option.

The stopover was an extra $200 because it was a sale fare.

Customer service was very nice but couldn't help me.
Hm sounds tricky. Does the trip originate in the US? I've found Ek doesn't fall for simply using another site. Flights are always priced based on origin city.

Either way if they promised a refund of CAD x then that's what should be honoured. Unfortunately not sure how much luck you'll have squeezing that 100CAD out of them...
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