Originally Posted by miadukes

Ok so spoke to second person and she was a bit clearer in her instructions.

Apparently in the scenario that we are on different bookings due to I had credit and he I had to pay in full for, the agent did two separate reservations and therefore it doesn't apply the boarding automatically, so the gate agent prior to boarding will look up the ticket and issue him a new boarding pass with the boarding zone corrected to 1 prior to boarding.