Originally Posted by
nisnekmil
Holding F ticket from the promo. Emailed Garuda first class pax service to clarify lounge and ground service since beginning of January then another reminder 2 weeks ago, no reply till now.
Guess they treat us the promo user way worst than economy pax.
were you emailing to:
[email protected]?
I never fly F (thus no direct experience), but surely that email address replies way faster than other channel communication of GA.