Originally Posted by
Danash
Was just wondering what the 'complimentary upgrade' means on the Platinum tier ? One upgrade on transatlantic ? upgrades every time ?
Wasn't there 4 upgrades in the old programme...?
Platinum gets 1, Prestige previously got ZERO
Concierge gets 4, Elite perviously got 4
So its one of the few actual improvements
One way any biz class flights, as soon as you have made the booking you need to call in to request the upgrade. Once there is a proper support process for contacting Aer Club this should be straightforward