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Thread: More Lunacy from Diamond Customer Care
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Old Feb 6, 2017, 9:42 am
  #27  
Kacee
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
Originally Posted by Often1
Without that, Hilton figures that if one customer jumps ship it doesn't matter because there is a similarly-dissatisfied Marriott / Hyatt customer who is inbound to make up for it.
Marriott has outstanding cs. Really excellent. Hyatt is okay. At least they're Hyatt employees, not an offshore contractor.
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