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Old Feb 6, 17, 10:42 am
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Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS 75K; Marriott Ambassador; Hilton Diamond (Aspire); Hyatt Explorist
Posts: 43,139
Originally Posted by Often1 View Post
Without that, Hilton figures that if one customer jumps ship it doesn't matter because there is a similarly-dissatisfied Marriott / Hyatt customer who is inbound to make up for it.
Marriott has outstanding cs. Really excellent. Hyatt is okay. At least they're Hyatt employees, not an offshore contractor.
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