Originally Posted by
LostAntipod
I tried every day from receiving the email up to online check in for my KUL-LHR on last Sunday night. Same problem- always offered me exactly zero options. On the way out from LHR I didn't even get the email so I wasn't aware of it. Seems like a big fail, a bit of window dressing. Combined with Nescafé instant coffee on board.....seriously ...
I got the same problem. I e-mailed
[email protected] and gave my order there. They replied 1 business day after (sent on a Saturday, received reply the following Monday) for the confirmation. Order was given correctly during the flight.