MH : Chef on Call for F/J passengers

    Hide Wikipost
Old May 27, 19, 12:39 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: asheby
Wiki Link
F Menu

J Menu

ONLINE ORDER FORM

MH388 KUL-PVG BREAKFAST
MH387 PVG-KUL LUNCH

MH360 KUL-PEK DINNER
MH3601 PEK-KUL BREAKFAST
Print Wikipost

Reply

Old Feb 1, 13, 10:16 am
  #1  
FlyerTalk Evangelist
Original Poster
 
Join Date: May 2000
Location: Pearl of the Orient
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,718
MH : Chef on Call for F/J passengers

I tried to book the Chef on Call service...

http://www.malaysiaairlines.com/hk/e...f-on-call.html

I have a F class award ticket from KUL to LHR next week redeemed on VS miles, and when I called the KUL office, was told that MH does not cater this service to passengers holding other airline tickets. To use this, passengers must hold 232 ticket numbers!

WT..??

Calling MH reps !! You would like to know that every civilised airline in the world will let their F class passengers order what they want.. !

Are you really prepared for Oneworld membership ??
Guy Betsy is offline  
Reply With Quote
Old Feb 1, 13, 4:32 pm
  #2  
Suspended
 
Join Date: Dec 2001
Location: SEA(sia)
Posts: 5,181
Can you not do it online ?

Edit : nevermind just noticed you are not on MH ticket
mario33 is offline  
Reply With Quote
Old Feb 1, 13, 6:59 pm
  #3  
FlyerTalk Evangelist
Original Poster
 
Join Date: May 2000
Location: Pearl of the Orient
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,718
Originally Posted by mario33 View Post
Can you not do it online ?

Edit : nevermind just noticed you are not on MH ticket
I have the MH PNR - but agent already said the above.. "You're not on MH ticket"...

So, it certainly will be a challenge for MH cos there are so many people who travel on tickets issued by other airlines with MH sector in.

So is MH going to justify that the ones who are on MH tickets thus earn them their principal revenue will get the privilege of ordering the special meals?
Guy Betsy is offline  
Reply With Quote
Old Feb 1, 13, 10:46 pm
  #4  
 
Join Date: Feb 2008
Location: CAN, LAX, TPE
Programs: AA, AS, CI, DL, UA
Posts: 2,573
It's a perk that MH supplied to their most loyal passengers. You still get First Class or Business Class food depending on the cabin, just less choices.

I don't see anything wrong with this.
coolfish1103 is offline  
Reply With Quote
Old Feb 2, 13, 8:40 am
  #5  
FlyerTalk Evangelist
Original Poster
 
Join Date: May 2000
Location: Pearl of the Orient
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,718
Originally Posted by coolfish1103 View Post
It's a perk that MH supplied to their most loyal passengers. You still get First Class or Business Class food depending on the cabin, just less choices.

I don't see anything wrong with this.
Actually, no, that's not what the web site offers. It says "For all First / Business Class passengers..."

It does not offer this only to its own FFP members.. But if you fly on F/J class, the agent says it has to be issued on MH document for it to be valid.

Its like SQ's Book The Cook and TG's Preordering of F/J meals.. they do not restrict it ONLY to their passengers who issue on their own ticketing stock.
Guy Betsy is offline  
Reply With Quote
Old Feb 7, 13, 5:40 am
  #6  
FlyerTalk Evangelist
Original Poster
 
Join Date: May 2000
Location: Pearl of the Orient
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,718
I got the Chef on Call meal.. eventually. When KUL res was supposed to call me, they didn't. Glad I managed to get through to the HK res centre before my 24 hour cut off point in ordering any special meals.

I am glad they sorted it out and realised that there will be many people to come when ordering this service who are not on MH (232) documented tickets.

I ordered the Lobster Thermidore and it was pleasantly very nice. It was not smothered in cheese sauce as it's supposed to be.

I'll post the pic of it here soon..
Guy Betsy is offline  
Reply With Quote
Old Feb 7, 13, 7:08 am
  #7  
 
Join Date: May 2010
Location: ̡̡ ̴̡ı̴̴̡ ̡̡͡|̲̲̲͡͡͡ ̲▫̲͡ ̲̲̲͡͡π̲̲͡͡ ̲̲͡▫̲̲͡͡ ̲|
Programs: ❶❷ ใจ ♪♪♪ 7 ™
Posts: 691
Originally Posted by Guy Betsy View Post
I got the Chef on Call meal.. eventually. When KUL res was supposed to call me, they didn't. Glad I managed to get through to the HK res centre before my 24 hour cut off point in ordering any special meals.

I am glad they sorted it out and realised that there will be many people to come when ordering this service who are not on MH (232) documented tickets.

I ordered the Lobster Thermidore and it was pleasantly very nice. It was not smothered in cheese sauce as it's supposed to be.

I'll post the pic of it here soon..
Pleased you got that sorted, sounds very nice, looking forward to the picture
Andy49 is offline  
Reply With Quote
Old Feb 7, 13, 8:18 am
  #8  
 
Join Date: May 2012
Programs: SPG Plat
Posts: 755
Originally Posted by Guy Betsy View Post
I got the Chef on Call meal.. eventually. When KUL res was supposed to call me, they didn't. Glad I managed to get through to the HK res centre before my 24 hour cut off point in ordering any special meals.

I am glad they sorted it out and realised that there will be many people to come when ordering this service who are not on MH (232) documented tickets.

I ordered the Lobster Thermidore and it was pleasantly very nice. It was not smothered in cheese sauce as it's supposed to be.

I'll post the pic of it here soon..
How was the A380? I will be flying it in May. Also, if you book the Chef on Call, can you still choose from the on-board selection?
rooivalk is offline  
Reply With Quote
Old Feb 7, 13, 9:59 am
  #9  
 
Join Date: Feb 2008
Location: CAN, LAX, TPE
Programs: AA, AS, CI, DL, UA
Posts: 2,573
Glad you made it work
coolfish1103 is offline  
Reply With Quote
Old Feb 7, 13, 6:13 pm
  #10  
FlyerTalk Evangelist
Original Poster
 
Join Date: May 2000
Location: Pearl of the Orient
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,718
Originally Posted by rooivalk View Post
How was the A380? I will be flying it in May. Also, if you book the Chef on Call, can you still choose from the on-board selection?
Yes. But their selection was quite limited when I decided to have the COC choice as my second meal instead. I didn't care for the tandoori prawns after tucking into one prawn and wanted to change it but was told that the crew had served the other dishes to the flight crew!
Guy Betsy is offline  
Reply With Quote
Old Feb 28, 13, 2:18 am
  #11  
sxc
Moderator, Cathay Pacific
Accor Contributor Badge
 
Join Date: Dec 2004
Programs: CX MPC Silver, BAEC Gold (OWE), Hyatt
Posts: 9,526
MH Chef on call worth it?

I haven't flown MH before and I have a J class long haul flight coming up. Compared to the usual onboard J offerings, do you think chef on call is worth it?
sxc is offline  
Reply With Quote
Old Feb 28, 13, 4:45 am
  #12  
Suspended
 
Join Date: Dec 2001
Location: SEA(sia)
Posts: 5,181
What do you mean by 'worth it' when you don't have to pay extra for this privilege ?

While I don't find the choices to be spectacular, at least I am assured of my choice inadvance rather than to be told your choice is not available.
mario33 is offline  
Reply With Quote
Old Feb 28, 13, 6:53 pm
  #13  
sxc
Moderator, Cathay Pacific
Accor Contributor Badge
 
Join Date: Dec 2004
Programs: CX MPC Silver, BAEC Gold (OWE), Hyatt
Posts: 9,526
I guess by "worth it", I mean, are the chef on call choices better than the standard menu?
sxc is offline  
Reply With Quote
Old Feb 28, 13, 8:58 pm
  #14  
 
Join Date: May 2010
Posts: 57
It is definitely worth it. Better choice and a wider one as well. More importantly they are delicious.

Henry
henry.tan is offline  
Reply With Quote
Old Mar 1, 13, 7:25 am
  #15  
FlyerTalk Evangelist
Original Poster
 
Join Date: May 2000
Location: Pearl of the Orient
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,718
Yes I agree
Guy Betsy is offline  
Reply With Quote

Thread Tools
Search this Thread