Originally Posted by ElPresidente

Datapoint:

4 cards, ran 1/19, Simon showed 1/20 approval
4 cards, ran 1/20, Simon showed 1/21 approval

None of them were loaded by 1/24, so I phoned and opened a case on all 8.
Rep did resist a bit about the apparent 1/21 loads but I said check the transaction they took place at the store on 1/20. At which point she took down the rest of the 603 numbers and put them in the ticket.

By this afternoon on 1/25, I have $25 back on all 8 cards.

Glad to be done with this, still busy unloading MO inventory.