FlyerTalk Forums - View Single Post - How do I do a Citi product change and does it result in hard pull?
Old Jan 23, 2017 | 5:27 pm
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Teckelspass
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Originally Posted by cashcyclone
I called about PC from 95$ AF card to non AF card and was told it takes 7-10 days. Did I speak to an uniformed rep?
Depends on how the Citi agent was using the terminology. You do typically get the new card and start using its benefits in that rough time frame, but the formal change takes longer. They seem to build in some time to change your mind, I think it is 51 days. You should get a letter from Citi that outlines when the PC becomes "formally official"
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