This is really messed up!
My mother was putting all sorts of bills on her Amex to cross the 220,000 point threshold for an AXON stay of 4 nights. Her bill closes, the points post, we call...
AXON has been eliminated and now the stay costs 280,000 points! Talk about moving the goalposts!!! We'd have to spend $20,000 more on our Amex to get the points in time, and there's no way we have that much to spend money on in two months. Not to mention, availability could disappear.
I can't decide whom to be furious with — Amex or Hilton? Why didn't they give us any warning? Aren't you not supposed to take away cardholder benefits within the first year of use?