Another data point. My statement closes the 9th and the 2/5 credit posted the 13th (I don't know automatically or if because I messaged them on the 11th to follow up). However, the credits posted to 2017.
Called HGP and got a great agent who pretty quickly acknowledged they should count to 2016. It just took 30 minutes or so on hold while I was doing other things for her and the manager to figure out how to appropriately override it (she said some of the WOH related IT upgrades make it harder to just "fix" things).
I haven't gotten email confirmation yet, but she says it's handled and I should be good to go.
UPDATE - and it's posted now. Diamond/Globalist until Feb 2018. Woohoo!
Originally Posted by
jglenn16
Data point: My 2-stay/5-night bonus from spending $20k posted on 1/14, so looks like it posts about 3 days after the statement closes. However, I'm not sure if the bonus stays/nights gets triggered after hitting the $20k spend or statement close. I hit $20k at around 1/10, so pretty close to when the statement closed on 1/11.
Anyway, now on to the next $20k to get the remaining 3-stay/5-nights by 2/28! ^