FlyerTalk Forums - View Single Post - [ARCHIVE to 2018] Hilton Best Rate Guarantee or BRG

Jan 15, 2017, 4:41 am

#15

Virazuno

Join Date: Aug 2015

Posts: 1,499

There seems to be some issue with the new claim form (since the change to 25% additional discount). It often doesn't actually log a case. I've had a recent "ignored" BRG resolved by e-mailing HH.