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Old Jan 10, 2017 | 12:06 pm
  #14  
KeepMoving
 
Join Date: Oct 2010
Posts: 15
Originally Posted by rcspeirs
Same issue for me.
It is nice to know I am not alone in this problem, but too bad you are also having the same experience. I, too, print all of my Flight/Car/Hotel Reservations. Same email account for over 15 years, no changes on my end either.

Originally Posted by AutoSlash
I did just do a test booking to be sure and I did get the email.
I tried a "test" booking using an alternate email address and the confirmation was successfully delivered... just as you recommended.

I had previously contacted Hertz Web Support, to no avail. Today, I was able to get to a higher level of Support. That person successfully sent me an email, but the Res. Confirmation emails are still bouncing.

I also contacted my email provider. They are requesting of me to get the "bounced" email headers (from Hertz) in an effort to track down a faulty path or code. I have made the request to Hertz, we'll see what happens.

If it is only a problem for one customer, I can't expect Hertz to spend any decent amount of time going through massive amounts of code. If no solution is found, I suppose I'll have to change my email address with Hertz. Not a good choice for me, but at least it is a workable option. If there are any updates to be made, I will post them here.

Thank you again for your comments and suggestions!! Very much appreciated.
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