Originally Posted by
iluv2fly
That's my MO.
I use my corporate TA because he also helps with OA bookings that I include in the PNR. Plus, he gets "credit" for my UA booking and it helps support his business. They have a 24-hour hotline that has been a godsend when I have problems on non-UA flights overseas. Once the TA does his booking, I then use the GS line for assistance with anything else, such as upgrades, SDCs, etc.