Originally Posted by
get0ffdanutzz
I had a very pleasant conversation and tone with the customer; the term "Lie" was just the title of the thread; I never accused her of lying. I just wanted an idea why I didn't receive EQMS or EQDS for the HKG and BKK Seg.
This link is where you want to check. Several of the airline partners have zero EQM earning on the cheapest fares, and others (eg. QF, BA) apply a punitive base miles multiplier for RDM.