Originally Posted by
jp12687
1k traveling on J award ticket
connexting through Zurich to JNB
they were supposed to check my bag through but were unable to. Check in lady was excessively rude and dismissive.
boarded flight and was not given pre flighgbdrink or menu (rest of cabin was)
after a 90min delay on plane they off loaded us due to MX
plane swap
6 hours later new flight left
super short connection in ZRH now so we will miss the dinner reservations we have
thoights on if any comp should be offered?
If you make your ZRH connection, the case is weaker. Generally speaking if the airline makes the connection and it is not a formal stopover, they have made their minimal requirements. A shorter connection usually does not warranty much -- you can submit a complain and might get a token amount of miles.