I also have been wondering if DEBIT (vs. Credit) leads to more problems?
I have 3 cards so far that have not received rebates correctly. Missing rebates dates 12/24, 12/26, and 12/28. So it's not just one glitchy day.
Procedure for filing a ticket:
1) Call the number
2) Punch in you card digits, yada yada
3) Hit 2 for file dispute
4) CSR will come on the line, ask for number starting 603 from back lower right
corner of card. If you have more than one card, file the additional 603 numbers from
them into the same incident.
I prefer to run them as debit because that does NOT trigger the register to prompt the cashier to look at the last 4 on the card.
Last edited by ElPresidente; Jan 4, 2017 at 3:29 pm