For a few days now I've trying to request missing miles for an Austrian flight booked on a 014 ticket that I flew on Dec 18. Regardless of the browser (Firefox/Chrome/Internet Explorer), my request always end up with the following error message:
Your request could not be processed due to technical difficulties. Please resubmit the flights that appear in red below. We apologize for the inconvenience.
In red, I see this message:
Your request could not be processed due to technical difficulties.
Is this happening to others as well? I'm dreading to have to call them, not even sure phone agents can handle missing miles requests.