billbro

Like others, just hoping a Hilton rep on the site can get my BRG claim moving along.

Our booking is still a while out, so we still have time - I prefer booking direct given my HHonors status, but if Hilton won't match the price then I'll book the lower price before it disappears!

Booking reference #309752359

Thanks

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Sent an email across as it seems like the form is still unavailable and received a reply.

Unfortunately, the response was that an account was required to access the site - when there is clearly a guest check out option for the same price. Interestingly enough, since the rejection email the price on the website seems to magically match the Hilton rate...

Waiting for the BRG to get back to me, given I've provided them with screenshots of the prior price and also screenshots to show that the price is readily accessible without an account.