Originally Posted by
fafa123
Nope. I had a batch that went 10 days and no credit. Called in on 12/29, they opened a case, gave me a reference # and said I'd see the credit in 1-2 business days. Not seen it yet but with the holidays, not sure what counts as a business day. Will give it until Wednesday until I call in again.
yeah same boat as you. my CB also havent show up after opening the ticket. i think i called in on 12/30 though, but transactions happened on 12/26.
these 5B cards are very inconsistent in providing the CB. i have cards that were swiped on the same day (let's call it A, B, C, D, within minutes of each other, in the same debit mode, at the same store, and drained of the same amount), and yet, i would have CB in card B and D, but not A and C.
no rhyme nor reason.