Originally Posted by
wvactions
One property in DC actually told me only Platinum members were eligible for upgrade and arrival gift. She said Platinum Premiere not eligible and is what they give members that are doing "status" match from other properties. She agreed to give me my $10 voucher but insisted I was not eligiable.
Wow, I hope you corrected that on the spot, either by pulling up the Marriott Rewards website or asking for a manager who should know better. I don't even understand her reasoning--if PP was really for status matches, then wouldn't that person still get platinum benefits? *sigh* I used to like Marriott for consistency...