Originally Posted by
justus1900
Property: JW Marriott New Orleans
Dates(s): September 1st - September 5th
Room booked: King
Room received (if different than above): King
Award stay: No
BRG stay: No
SNA(s) requested: No
Comments: Checked in no upgrade, asked about upgrade promised a Suite the next day, BellHop heard said he would move us next day, next day pack up call BellHop go to Front Desk told Suite was ready but it would be an extra $500 per night, Sounded so stupid I didn't even say one word just turned around and walked away.
Don't feel too bad. I'm PP with 165 butt in bed for 2016 and not once was I given a upgrade to a suite. Only upgrade was to concierge level. One property in DC actually told me only Platinum members were eligible for upgrade and arrival gift. She said Platinum Premiere not eligible and is what they give members that are doing "status" match from other properties. She agreed to give me my $10 voucher but insisted I was not eligiable.