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Old Dec 31, 2016 | 7:32 pm
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Loren Pechtel
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Originally Posted by Tchiowa
Too late to claim the airline did it. You took it home. No proof it was damaged before you took it home. Some of the automated baggage mechanisms underground in the airport can damage corners of bags. Nothing to do now but take it to a repair shop or replace it.
Several years ago United accepted responsibility for damage we didn't see until we got home. Even knowing where it was damaged it was not obvious, though--it was obvious we wouldn't have noticed it when we were picking up our bags.
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