FlyerTalk Forums - View Single Post - Can a zipper on luggage be damaged?
Thread: Can a zipper on luggage be damaged?
View Single Post
Old Dec 31, 2016 | 6:53 pm
  #3  
Tchiowa
FlyerTalk Evangelist
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Nov 2006
Location: Bangkok or San Francisco
Programs: United 1k, Marriott Lifetime PE, Former DL Gold, Former SQ Solitaire, HH Gold
Posts: 11,889
Originally Posted by Audie
Just returned from a Delta flight with a new Travelpro suitcase and the teeth on the top corner are so damaged I cannot get it open. I hate to sound too naive but I assume I can claim the damage was done in the baggage handling? Did not notice anything until I got home and tried to open it. Advice and suggestions would be appreciated.
Too late to claim the airline did it. You took it home. No proof it was damaged before you took it home. Some of the automated baggage mechanisms underground in the airport can damage corners of bags. Nothing to do now but take it to a repair shop or replace it.
Tchiowa is offline  
Reply