Originally Posted by
justus1900
Property: JW Marriott New Orleans
Dates(s): September 1st - September 5th
Room booked: King
Room received (if different than above): King
Award stay: No
BRG stay: No
SNA(s) requested: No
Comments: Checked in no upgrade, asked about upgrade promised a Suite the next day, BellHop heard said he would move us next day, next day pack up call BellHop go to Front Desk told Suite was ready but it would be an extra $500 per night, Sounded so stupid I didn't even say one word just turned around and walked away.
Very sorry to hear, most of my Platinum experiences have been great - bad staff