Originally Posted by
amaterasu
As a Five Star member booking an L class SUV I could obviously choose any car in the Gold/Five Star area.
Since there probably won't be anything comparable to an L class SUV where do I go next? Is an L SUV midsize or fullsize in Hertz opinion? Do i go to the midsize or fullsize row?
In case there are no L SUVs in the midsize or fullsize row, where do I go? Do i really have to wander through the lot from the Gold/Five star area to the midsize/fullsize row and end up at the counter just because i'd like to get the car class i reserved?
That seems like quite the hassle for someone who wants the car class he reserved, especially if you rent a higher class SUV and don't want to downgrade yourself.
Yes as Yllanes said, I had booked a premium car and I was in an assigned spot since the Hertz rep said that there was no guarantee that there would be PCAR's in the UC section, but I was free to choose anything from the UC 5* area if I preferred.
This was in mid-Nov at FLL and the stuff in the UC section wasn't anything as nice as the Impala they assigned me (which should tell you something). When I returned the vehicle a few days later I asked the rep in the UC area about the lack of anything nice in the UC 5* section and they basically told me that the vehicles in 5* tended to be newer models with lower mileage, even if it wasn't apparent by browsing the selection there. That's what I was told FWIW.