Originally Posted by
jpdx
The wheelchair attendants at NRT speak English; I wouldn't worry.
Huh? They speak English? Well...if they do, they certainly didn't when my quadriplegic sister (who uses a power wheelchair) and I landed at NRT. It was our first time out of the states. We were overwhelmed. We were excited. We asked questions in English. We got answers in Japanese. To make matters worse, the staffers wouldn't leave us alone in the airport. One of them was so close, to my sister's wheelchair, that he lost his balance, fell into her lap, knocked her sippy cup out of the cup holder, and spilled liquids everywhere. My poor sister and I had to hunt down a family bathroom and practically take a sponge bath with toilet paper and water. It was awful. Those jerks are to blame. Overall, I would not say that there's nothing to worry about, in regards to NRT.