Originally Posted by
HarbourGent
Seems like a storm in a teacup: reading your account, I don't see the evidence for your assertion that there was hostility, which is a strong word.
When the lady asked how to pronounce your name and you told her (basically) to look it up in her iPad, you come across to me at least as the one being hostile.
+1. Whenever a crew member asks my name - for whatever reason - I always answer. And my name being 'difficult' to English speakers, I also spell it for them slowly and clearly. Always stay polite towards the crew to reduce tension no matter how unjustified it might be.