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Old Dec 10, 2016 | 7:51 pm
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Mike Jacoubowsky
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Originally Posted by gatzdon
I go to Copa's website to submit a complaint...
https://www.copaair.com/en/web/us/co...and-complaints

and I get this...
"Please open this webform using Google Chrome. Thanks for your comprehension."

Except I'm using Google Chrome.

I'm guessing this is a sign to not expect much from their customer service.
Just ignore the message and fill in the blanks. I used Microsoft Edge without any issue, and received an automated reply indicating everything went through fine.
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