Originally Posted by
edcho
They are testing it. For Hyatt, they have My Hyatt Concierge but appeared to be invited based on spend history (now awarded to all Globalists in the new program). Looks like it's pretty much the same concept here.
I have a Hyatt concierge. I doubt it is based on my spend history because I have usually barely squeaked through Diamond re-qualification. I believe for awhile it was available to any Diamond who asked. I did and it's been very helpful. I nearly always just e-mail my special requests and problem solved.
Due to the upcoming changes at Hyatt, I'll be moving over to Marriott in 2018 and will miss my Hyatt concierge. I'm sure any Marriott concierge would be just as helpful.