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Thread: Turned Diamond last week, but new reservation email confirmation still shows Platinum
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Old Dec 3, 2016 | 10:57 am
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Kacee
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Originally Posted by Shuli
If you did, I'm sure it's updated in the system.
With Hyatt IT, I would never assume that the property has the right info.

No specific experience with this issue, but I would follow up (take your pick: property, Diamond line, twitter, GP Concierge) to make sure status was properly reflected in the reservation.
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