Originally Posted by
djblamire
I've tried to do an instant redemption at the hotel I'm currently staying at and the front desk inform me that they can't do this and I need to speak to Marriott.
I was under the impression that it was the front desk that need to do this.
Has anyone any experience of this ?
Thanks
Key - You need to get the certificates plugged into your reservation. Whichever way you redeem the points(Travel packages, points straightforward), you have to make sure the certificates are in the confirmation number so they can see it, especially Travel packages.