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Thread: Can't upgrade codeshares
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Old Nov 30, 2016 | 4:48 am
  #1  
midlevels
All eyes on you!
15 Years on Site
 
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,611
Can't upgrade codeshares
Called into MPC to process an upgrade for CX5809. Two different agents told me that codeshares can't be upgraded and that I had to book under KA809 and then the upgrade would work. Is that correct advice and/or a new policy?

So I changed the flight from CX5809 to KA809 and had to pay some minor tax difference during reissue.

Then, I could process the upgrade.

Has anyone encountered this issue before?
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