FlyerTalk Forums - View Single Post - Delta Amex Reserve Card Assigned Wrong Skymiles Number

Nov 29, 2016 | 6:10 pm

#5

pgh234

Join Date: Jul 2005

Location: PIT, BWI, or IPT

Programs: Dividend Miles, WorldPerks

Posts: 1,355

Quote:

Originally Posted by aCavalierInCoach

I had a similar issue - something about a middle initial being on my card but not my skymiles account. AMEX pointed the finger at Delta. Delta pointed the finger at AMEX. They couldn't link the accounts. I ended up cancelling all of my amex's after wasting hours on the phone with them trying to fix it - such a CF.

Could not agree more. We actually gave up on trying to legally change my wife's name after we got married because of Skymiles AMEX. (Loooong Story)

OP...did they give you a reason why they did not link with your existing account? After about 15 calls, you should be able to at least find out why.

I found it helpful when AMEX would conference DL to a threeway call so that instead of pointing fingers, they can at least come to an understanding on each other's problems.

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