Originally Posted by
acrophobia
Hi,
I just signed up for the Delta Amex Reserve card, and was instantly approved. I logged into my Amex account to check out the card, and found that they linked it to a new Skymiles account number rather than my existing Skymiles account. I called customer service and they didn't have a solution. Has anyone encountered this issue? Any quick fixes?
Without the card I will end the year with around 122,000 miles, so hoping to get this resolved in time to make Diamond by year end.
Thanks!
I know a great number of people who have run into this problem. American Express is not very pro-active in checking to see if you already have a Sky Miles account or more likely they get a spiff for opening another account. I don't think there is a really good (easy) way to fix the problem. I would think that the best way is to merge the Sky Miles accounts with Delta. I think it might be best to have the NEW account be the surviving number so that Amex does not have a problem with crediting the miles correctly. Hope that helps.