Can't book a flight on Thai Airways using any method
I am trying to book a flight from ICN to HKG on 1/3/17 on Thai Airways
At one point I managed to put in all my contact info but then it asked me to check the box for Terms and Conditions but no box ever showed up. I tried 3 different browsers with the same issue. I tried emailing them and get the helpful response of you need to click the box even though I told them there was no box.
Now it's even worse, I click the fare I want and get this message.
"1 ERROR(S)
We are having difficulty with the request as submitted. Please try again or contact us if the problem persists. However, If your payment is successful, please check your email for ticket document before rebooking. (3006) "
I tried a travel agent, and they couldn't book it. I called Thai Air in Montreal and LA and they couldn't book it.
I emailed the email the LA office gave me and they have ignored the email (it's been 4 days).
I tried calling Air Canada and they said they can't book it because Thai has North American offices.
Am I the only one with this problem? Probably going to give up and fly Asiana but figured if anyone could help me, it would be the FlyerTalk forums.
Thanks in advance.
Samson