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Thread: LHR-YYZ BUSINESS CLASS OW on TAP/AZORES $910
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Old Nov 22, 2016, 3:16 am
  #12  
nldogbert
 
Join Date: Feb 2004
Location: Netherlands
Posts: 4,287
Originally Posted by a9504477
Not that great a fare considering it's OW.

Also beware that SATA's customer services is terribly. We were delayed 3+ hrs into PDL (KLM "promo" fare AMS-PDL in J from some time ago); no reply to emails asking for EU261 compenstion. Escalated to portuguese enforcement body, similarly no reply at all from there...
ahh... you too? Mine was delayed for > 12 hours, only compensation received was for the hotel+taxi which I had to arrange for myself because they did not want to do anything. (they kept saying the aircraft will be fixed) and I arranged directly with KLM (since ticket was under them) for the alternative flight the next morning with TAP.
Still waiting for the EU261 compensation - close to 3 months.

Cheers!
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