It's nice to see a large company do the right thing. This 1k has been treated well by UA and I feel they've done a good job w customer svc. I'm not happy about E-, poor upgrade percent since the merger, poor handling of PR-1 processing and a few others but as far as handling complaints like yours, they are fair and they are responsive. At least to me.

Glad the AAA repair went well. They are often discovered after the patient collapses.