FlyerTalk Forums - View Single Post - ARCHIVE: AA Awards on Cathay Pacific (2016)
Old Nov 17, 2016, 12:03 pm
  #2314  
discoverCSG
 
Join Date: Apr 2007
Location: DCA
Programs: AS MVP Gold 75K
Posts: 947
Originally Posted by FlightNurse
Sounds like they are flying a 787, personally I would see if they can get you on the JAL 787 with the business sky suits. Regarding the miles, I would think that AA has down graded the aircraft they should give you some miles back.
DFW-NRT is flying with refurbished 772's.

By rights (and common sense), if this flyer accepts the downgrade to J, he/she is due the mileage difference between F and J pre-devaluation. There should be no question, but (as very frequently discussed on this board), many agents don't know this/are too lazy to look into this, so one must HUACA until one gets the correct answer, or else escalate to a supervisor.
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