I received a voice msg from AA saying due to an equipment change, they were only flying a two cabin plane from DFW-NRT. We were in F which I booked before the devaluation. When I called them, They said I would not be credited any miles due to the involuntary downgrade to J because the new award rates are higher! What should I do?
I would love to fly anything other than AA to get me to Asia since I'm continuing to KUL, but it will be hard to find space since we are two in F and 3 in J.
I also found CX not opening up remaining f seats last summer. My husband was in F and they wouldn't open anything up to AA miles. It flew with two seats empty in f and I sat in J.